Community Relations and Intake Specialist

Public Strategies Overview
Public Strategies (PS) is a nationally respected project consulting firm, based in Oklahoma City, providing federal, state, and local clients with a range of services to include project management, program development and management, and communications/marketing. A large-scale service center in Oklahoma City provides vulnerable Oklahomans with a range of supports for gaining or improving their employment situations or strengthening families, two areas where PS is widely respected for its implementation of innovative and research-informed solutions. Other team members provide training and technical assistance to hundreds of government agencies and/or programs across the country that are working to become change agents in either the human services or employment fields, with PS providing expertise in performance management, best practices, and effective adult learning strategies. Finally, a full-scale marketing division provides modern-day technology and effective communication solutions to meet the demands of PS programs and for businesses and organizations that seek the expertise of a unique and dynamic communications team.

Public Strategies programs currently serve a number of populations including low-income new parents, financially and otherwise vulnerable families, non-custodial fathers, TANF and SNAP recipients, veterans, the historically unemployed or underemployed, individuals with a criminal background including those re-entering society from incarceration, incumbent workers, low skilled or wage workers, and the long term unemployed. These programs aim to demonstrate the value and efficacy of well-thought approaches to family empowerment and self-sufficiency. Programs centered on family empowerment are anchored in research-informed strategies designed to build adult capacity and healthy relationships. Its workforce development and training programs include incorporating soft skills, vocational training, continuing education, job placement, job coaching, and career advancement in ways that make obtaining consistent gainful employment in areas that pay a living wage more accessible to these groups. Public Strategies continuously looks for opportunities to innovate within both the family empowerment and workforce development fields, and where appropriate, seeks to develop and foster social enterprises that include employment opportunities for the populations we serve and whose financial success can be reinvested in the community.

Position Summary

The Community Relations and Intake Specialist (CRIS) is a key role in the success of Family Expectations. This professional is responsible for the recruitment of program/study participants. This CRIS will be responsible for engaging in recruitment activities, maintaining effective community partnership relationships, completing intake and enrollment processes, and implementing evaluation processes and data collection tools.

Essential Job Functions

Engage in outreach and recruitment activities to identify and interact with potential program participants
Participation in creative outreach activities including recruiting events; home visits; school, and community partner strategies; and other methods
Maintain community awareness about the program through site visits to community partners and participation in community events
Provide education to community partners about program benefits and the evaluation strategy
Other recruitment activities as guided by the Community Relations and Intake Manager
Complete intakes for program and research study enrollment
Meet monthly intake goals to form program groups and build the research study sample
Guide eligible and interested prospects through the intake process
Ensure all intake activities are adequately documented in the Management Information System (s)
Coordinate with the research team on Random Assignment and survey needs
Supports program retention by recruiting couples eligible and able to participate in workshop activities
Support research data collection
Collect baseline data as part of the intake process
Collect follow up data through phone surveys
Other duties as assigned
Education/Training

Bachelors degree in Sociology, Psychology, Marriage and Family Studies, Social Work, Marketing, Business or related field, or equivalent experience preferred

Experience
Experience in sales, customer service, and/or social work, required

Special Requirements
Ability to work a flexible schedule, evenings and some weekends
Ability to travel within the city and surrounding areas for outreach
Ability to meet established goals for intakes monthly
Must have a valid Driver License
Ability to travel within the city and surrounding areas for outreach
Essential Physical Requirements

Sufficient mobility and strength to move about the facility. Ability to be mobile throughout the community.